The Influence Edge and E-Mail
Product Code: PB019 Time: 11 Minute(s)

Summary:

E-mail allows you to strategize in an influence situation. During this program, you'll learn when it is appropriate to influence via e-mail and the strategies that will help you do it. In addition, you'll learn how to emphasize nonverbal communication cues, such as emotions and feelings, through the use of punctuation and symbols.

Outline:

  • Introduction
  • Influence Edge Model
  • Tips for Influencing Via E-mail
  • E-Mail Tips
  • Communication Cues
  • Summary

Applicability:

Non-Managers, Front Line Managers, Mid-Level Managers

Author(s):

Allen Vengel

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

Copyright Information:


    Terms of Use:

    None

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