Working Wounded: Giving an Apology at Work
Product Code: PB023 Time: 3 Minute(s)

Summary:

Sometimes at work, we have to express genuine regret for what happened. The trick is to use the right words and the right delivery. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to name your mistake and accept responsibility for your actions.

Outline:

  • Giving an Apology at Work

Applicability:

Non-Managers, Front Line Managers, Mid-Level Managers

Author(s):

Bob Rosner

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

Copyright Information:


    Terms of Use:

    None

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