Crown Your Customers (Interview)
Product Code: PB030 Time: 4 Minute(s)

Summary:

In today's customer economy, customers are at the base of successful businesses more than ever. Watch as Patricia Seybold, founder and CEO of the Patricia Seybold Group, discusses what businesses need to do to attract and keep customers.

Outline:

  • Interview with Patricia Seybold

Applicability:

Non-Managers, Front Line Managers, Mid-Level Managers, Exec Level

Author(s):

Patricia Seybold

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

Copyright Information:


    Terms of Use:

    None

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