Communicating Across Cultures
Product Code: PB053 Time: 20 Minute(s)

Summary:

One cannot be naive about cultural differences and yet one cannot deny the similarities. That is why it is important to understand where the similarities and differences are and what they signify. During this program, you'll learn how business practices vary cross-culturally and basic taboos to be aware of. You'll also learn cultural communication styles and strategies for leading an effective teleconference.

Outline:

  • Introduction
  • Communicating Across Cultures
  • Dealing with Culture
  • Basic Taboos
  • Cultural Communication Styles
  • Electronic Conferencing
  • Summary

Applicability:

Non-Managers, Front Line Managers, Mid Level Managers, Exec Level

Author(s):

Chris Brennen

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

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