Tilt The Field: Attitude
Product Code: PB078 Time: 24 Minute(s)

Summary:

We now live in a world where the rate of change is increasing and where the key to success is having a new attitude that is durable and flexible. In this program, you'll learn how to become committed to inventing the future using the concepts of the new "Thoughtware." You'll also learn the importance of service excellence and strategies to use for service Thoughtware.

Outline:

  • Introduction
  • Tilt the Field: Attitude
  • The New Thoughtware
  • Invent the Future
  • Service Excellence
  • Service Thoughtware
  • Service Thoughtware Components
  • Service Thoughtware Strategies
  • A New Attitude
  • Summary

Applicability:

Front Line Managers, Mid Level Managers, Exec Level

Author(s):

Louis Patler

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

Copyright Information:

  • Copyright MindLeaders.com, Inc. 2000-2001 - All rights reserved.
  • Various trademarks held by their respective owners.

Terms of Use:

None

Copyright © 2004 MindLeaders. All rights reserved.