The Influence Edge and Sales
Product Code: PB134 Time: 17 Minute(s)

Summary:

Using influencing skills while selling can be crucial in demonstrating how your product or service can meet your customer's needs. During this program, you'll learn the four stages in the sales cycle and how to use influence behaviors while selling. You'll also learn how to handle customer's objections by using influencing behaviors.

Outline:

  • Introduction
  • Pre-Sale Planning Stage
  • Preliminary Stage
  • Exploring Stage
  • Closing Stage
  • Handling Objections
  • Summary

Applicability:

Non-Managers, Front Line Managers, Mid Level Managers

Author(s):

Alan Vengel

Technical Requirements:

Any Pentium-class PC with 64MB Ram. Windows 95, 98, NT, ME, 2000, or XP. 90MB disk space required for the Mobile Learner. Internet Explorer 5.0 or higher required. 56K minimum connection speed. Windows Media Player. JavaScript must be enabled. Java permissions. Microsoft VM or Sun Java VM 1.4. Netscape and AOL browsers not supported.

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