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Testimonials
JM
Selman Consulting - Southfield, Michigan
Be the Best - There are
many individuals who tout their hardware and software knowledge , but only
a few who have what it takes to do the job and serve their customer. One
individual who understands what it takes is Joel Selman of JM Selman
Consulting in Southfield, Michigan.
For the past twenty years Joel
has been building, installing, managing and troubleshooting computers and
networks for a large variety of companies. With all of his
experience and knowledge, Joel felt he needed to add the Microsoft
Certified Systems Engineer (MCSE) and Cisco Certified Network
Administrator (CCNA) certifications as a sign to his current and future
customers he was committed to formally advancing his knowledge to provide
the best possible service. |
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"Taking
classes through traditional instructor-led training was expensive and
time-consuming for me" said Selman. "I needed high-quality
training that was convenient for me anytime, anywhere at a price I could
afford. After all, I have customers who depend on my services during
the day and sometimes the evening so my schedule must be flexible. I
also needed access to quite a few courses to help me prepare for both the
MCSE and CCNA certifications. . . . I was thrilled to learn all of the
courses I wanted were affordable and accessible to me directly through the
internet anytime and anywhere. . . . The courses were easy to use, highly
interactive and made learning easier. On average I spent three to
four days per course." |
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Within
four months Joel had studied for and passed all certification exams to
receive both the MCSE and CCNA certifications. He also passed all of
his MCSE exams on the first try! Adding the MCSE and CCNA certifications
to the Certified Novell Administrator (CNA) he already had certainly gave
Joel additional knowledge. However, more importantly, they gave his
current and future customers assurance he is committed to being the best
at what he does.
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Fair,
Isaac
When it came to developing a training
strategy for its 1,600 employees in 20 offices worldwide, Mindleaders
scored high with Northern California-based Fair, Isaac. Sparking the
credit scoring revolution back in 1956, Fair, Isaac has an impressive list
of past and present clients, including; Barclays Bank, MCI/Worldcom,
Orlando Regional Healthcare System, Deutsche Bank AG, Damark
International, Nordstrom, Bank of America, Merill Lynch, Mobifon,
Telefonica de Peru, General Motors, Acceptance Corp., Chase Manhattan
Bank, and Minnesota Mutual Insurance. |
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"We
use analytic software that installs mathematics into clients' systems and
other products, and puts decision engine capabilities as well as scoring
capabilities into e-commerce settings, via either ASP (application service
provider) mode or end-user software mode," explains John Martin,
corporate learning manager.
"We
had a good idea of what our folks are likely to need for their jobs."
says Martin. "We use PCs, Mainframes, and the Web in our development
work, and our clients use all sorts of systems as well. Our employees have
to be able to learn to deal with all of it."
"We
recognized some time back that we needed 24x7 access to learning for our
employees, that we needed just-in-time rather than just-in-case technology
training," emphasizes Martin. "We also needed the right amount
of learning, not a 7-part, 23-hour course, where it turns out what you
really needed was in the first ten minutes. We needed to let people
control their own pace of learning and curriculum."
"Its
not so much that we are spending less, we're spending smarter and avoiding
future expenditures that I think could have been pretty darn high,"
says Martin. What ultimately convinced him to choose our training?
"Besides being economically competitive with other providers, we
tried the courses out with trial users around the company and the tech
courses got good marks usability, learnability, and appropriate learning
objectives." |
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Providing
interactive self-paced training through the Web, the Mindleaders solution
enables the distributed employees of Fair, Isaac to cost-effective access
over 1000 technical and professional topics any time of the day or
night--or from any location in the world. The speed at which change is
implemented today places even greater emphasis on the combination of
convenience and state-of-the-art, a one-two punch delivered by MindLeaders
and BestWebTraining.Com.
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